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FF Software Technologies
Services/AI Chatbot Integration
AI chatbot for lead capture and customer support

AI chatbots that answer, qualify and hand off leads without losing control.

We build website and WhatsApp assistants trained on your approved business content, connected to your CRM and designed with human handoff from day one.

Step 1

Train on approved content

We structure your services, FAQs, prices, policies and handoff rules so answers stay controlled.

Step 2

Deploy where leads arrive

The assistant can run on your website and WhatsApp Business API with the same knowledge base.

Step 3

Qualify and hand off

It captures details, scores intent, books appointments and routes complex conversations to your team.

What the chatbot does

Built for real customer conversations, not demo scripts.

A professional chatbot needs guardrails, source content, workflow routing and review loops. The AI answer is only one part of the system.

Answer service, pricing and availability questions

Capture name, phone, requirement and source

Book demos, consultations or appointments

Create CRM records and notify the right owner

Hand over sensitive or complex queries to humans

Review conversations and improve approved answers

AI + automation, not just AI

Channels and integrations

FAQ

AI chatbot questions

How does the chatbot learn about my business?

We train it on your website content, service details, price lists and FAQs. It answers only from your approved information, so responses stay accurate.

Can the chatbot transfer chats to my team?

Yes. When a query needs a human, the bot hands over the conversation and notifies your team instantly.

Does it work on WhatsApp as well as my website?

Yes. The same assistant can run on your website widget and WhatsApp Business API number.